Case Experience 

ESSSuper is one of Australia's biggest super funds, a dedicated super fund for emergency services and Victorian government employees.
Working as part of a team, we delivered a detailed future operating model for CFO/CEO and other senior executives.

Petra Industries brings together some of Australia’s leading providers of stone and porcelain products to the Australian building industry. Petra is majority owned by Queens Lane Capital, a Private Equity firm based in Melbourne.
Working as part of Team, we conducted a detailed review of key sales/and production processes - allowing for increased scalability, increased workflow visibility and overral streamlined manufacturing.

Maurice Blackburn Lawyers is one of Australia's leading plaintiff law firm's having represented clients in a number of high-profile cases since its establishment. Working within my team, we conducted a detailed process improvement review, delivering detailed role and activity mapping for complex/technical roles and legal processes. Further projects focused on implementation of signficant benefits.

The Department of Employment, Investment and Trade (EIT) conducted a review of their business development processes and systems. Working as part of a team, the review objectives were to identify opportunities to improve efficiency and effectiveness, within the government units. I worked to identified the key issues, conducting a deep dive into key process issues, presented findings to senior leadership. Further projects focused on implementation of benefits.

Westpac is one of Australia's major banks and financial services provider headquartered in Sydney.
Working as part of a team, we helped to review, and simplify over 270 credit policies whilst working across many divisions within the bank. Working with many key stakeholders, the team ensured that the new policies met both the high standard required by business stakeholders whilst also achieving a high rating based on established success simplification metrics.

Leading Victorian University. Working as part of a team, we conducted a university wide process improvement re-engineering assignment, across HR, Finance, Research, and General Administration.

The Australian Red Cross Blood Service is responsible for the collection and distribution of blood and related products across Australia. Working as part of a team, we delivered a detailed review of the blood manufacturing centres across: Processing, Testing, S&TS, Order Fulfilment and Customer service teams. A series of futher projects focused on implementation of signficant benefits - including a in-depth review of the skills manufacturing staff would require in labs of the future.

RMIT University is a major university in Melbourne, Australia. Working as part of a team we conducted a detailed review of capital planning project areas. This included a detailed review of PMO functional areas.

Energy Australia is an electricity generation, electricity and gas retailing private company in Australia, a wholly owned subsidiary of the Hong Kong-based and listed CLP Group. Working as a internal business analyst I was part of a leading project to help embed pre-emptive compliance controls into key sales processes. I was responsible for develop detailed process maps, working directly with the compliance team to identify key risks. I also worked with the business to implement improvement initiatives, developing new documentation and consulting with frontline staff.

Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA works with all education systems and sectors to improve student outcomes, enhance teacher impact and strengthen school communities. Working as part of a team we conducted a detailed process review of the IT delivery framework –providing a series of practical and actionable improvement recommendations. Further projects focused on delivery of this framework to realise signficant benefits.